Privacy & security

Privacy Policy

How MAND collects and uses the personal information you choose to share while shopping and interacting with us.

Your information, your choice

Your Privacy Matters

Your choice:

Voluntary information.

Browse without registering.

Order service:

Necessary details.

Used to fulfill your requests.

Transparency:

Clear practices.

Collection and use explained.

01

Privacy statement

This Website, mand.sa, is owned and operated by Mand Luxury . (Commercial Registration No. 4030203967), Jeddah, Saudi Arabia. MAND recognizes the importance of maintaining the privacy of customers ("Customers"), registered members ("Members"), and other Website users (collectively, "Users").

We have published this Privacy Policy to describe our practices regarding information collected through mand.sa. This Policy works together with our Terms and Conditions and applies only to personal information that we obtain, not information collected through your interactions with third parties.

02

How we collect your personal information

MAND does not collect personally identifiable information unless you provide it voluntarily and knowingly. You are not required to register or give us personal information simply to view the Website.

We collect information when you choose to interact with us. This may happen when you purchase online, create an account, subscribe to our email newsletter, contact us by email, telephone, or WhatsApp, or submit a project request.

03

The data we collect

We aim to collect only the information necessary to operate our business, provide the products or services you request, and keep you informed about news from MAND.

Information we may collect includes:

  • Identity and contact details: Your name, address, phone number, and email address.

  • Billing information: Billing details used to process your order. Card payments are processed securely by our payment provider, and MAND does not store your full card number or security code.

  • Gift recipients: The names, addresses, and phone numbers of gift recipients, where applicable.

  • Member address book: The names, addresses, and phone numbers of people you add to your personal address book as a Member.

  • Project information: For custom orders and projects, the site location, measurements, drawings, and reference images you share with us.

We use the information you provide to process orders and deliver the services you request. Providing personal information is your choice; however, if you choose not to provide it, you may be unable to purchase from the Website or receive the optimal customer experience.

04

Technical data & cookies

When you visit mand.sa, the MAND web server may automatically record the public internet protocol (IP) address used to connect your device to the internet.

Like most websites, we use cookies to improve your experience and personalize the service you receive. Read our Cookie Policy for more information.

05

Updates to this Policy

We may update this Policy from time to time and invite you to review this page periodically. If the Policy changes, we will post the updated version here. Changes take effect on the date stated in the updated Policy and apply to past and current users of mand.sa.

06

Contact us

For questions about this Privacy Policy, contact us by email:

Privacy supportsupport@mand.sa